IMPLEMENTATION OF PUBLIC SERVICES FOR STATE NAVIGATION VESSELS IN MAINTENANCE OF NAVIGATION AIDS IN BITUNG TYPE A CLASS I NAVIGATION DISTRICT
Keywords:
public services, effectiveness, KN Miangas, Navigation Aids (SBNP),, Navigation District.Abstract
This study aims to analyze the implementation of public services for the shipping of the State Ship (KN) Miangas in supporting the maintenance of Navigational Aids (SBNP) in the Bitung Class I Type A Navigation District , and to identify the supporting and inhibiting factors for the effectiveness of the shipping as an instrument of public navigational services. This study uses a qualitative approach with a descriptive research type. The research location was conducted in the Bitung Class I Type A Navigation District . Research informants were determined by purposive sampling , including the Head of the Navigation Section, the Captain of the KN Miangas, and the SBNP Maintenance Technical Officer. Data collection techniques were carried out through in-depth interviews, observation, and documentation. Data analysis used the interactive model of Miles and Huberman (data reduction, data presentation, conclusion drawing). Data validity was tested by triangulation of sources, techniques, and time. The results of the study indicate that the shipping of the KN Miangas is quite effective in supporting the maintenance of SBNP, but not yet fully optimal.
Downloads
References
Bovens, M. (2010). Two concepts of accountability: Accountability as a virtue and as a mechanism. West European Politics , 33(5), 946–967.
Denhardt, J. V., & Denhardt, R. B. (2015). The new public service: Serving, not steering . Routledge.
Dunn, W. N. (2018). Public policy analysis: An integrated approach . Routledge.
Dwiyanto, A. (2010). Public service management . Gadjah Mada University Press.
Dye, T. R. (2017). Understanding public policy . Pearson.
Edwards III, G. C. (1980). Implementing public policy . Congressional Quarterly Press. ( in Winarno, 2012)
Gosal, FV, Mokat, JEH, & Wawointana, T. (2024). Implementation of public information disclosure policy in Southeast Minahasa Regency. Bureaucracy Journal: Indonesian Journal of Law and Social-Political Governance , 2941–2958.
Grindle, M. S. (2017). Politics and policy implementation in the third world . Princeton University Press.
Howlett, M., & Ramesh, M. (2020). Studying public policy: Policy cycles and policy subsystems . Oxford University Press.
Hughes, O. E. (2012). Public management and administration: An introduction (4th ed.). Palgrave Macmillan.
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.
Mokat, JEH (2022). Leadership, women and decision-making in Southeast Minahasa . Deepublish.
Moleong, LJ (2017). Qualitative research methodology . Rosdakarya Youth.
Moore, M. H. (2013). Recognizing public value . Harvard University Press.
Osborne, S. P. (2010). The new public governance? Emerging perspectives on the theory and practice of public governance . Routledge.
Pollitt, C., & Bouckaert, G. (2017). Public management reform: A comparative analysis (4th ed.). Oxford University Press.
Robbins, S.P. (2013). Organizational behavior (15th ed.). Pearson.
Robbins, S. P., & Coulter, M. (2016). Management (13th ed.). Pearson.
Siwij, DSR (2023). Public service. In SB Kairupan, DSR Siwij, & AGP Gurning, Public services at the population and civil registration office of Minahasa Regency . Iapa Conference Proceedings , 195–204.
Steers, R. M. (2010). Organizational effectiveness: A behavioral view . Goodyear Publishing.
Sugiyono. (2019). Quantitative, qualitative, and R&D research methods . Alfabeta.
Tjiptono, F. (2014). Service marketing: Principles, application, and research . Andi.
Law of the Republic of Indonesia Number 17 of 2008 concerning Shipping.
Law of the Republic of Indonesia Number 25 of 2009 concerning Public Services.
